All Things Fundraising

Our services are designed to provide charities with an end-to-end solution, making fundraising easy for them.

Payment Success Solutions We do the heavy lifting to maximise your revenue and simplify your operations. From setup to recovery, we manage the full payment journey with security, efficiency and your success in mind.

We guide you in selecting and onboarding the right bank and PSP, with region specific and compliance-ready recommendations. Tap into our global network of trusted payment partners for more flexibility and success.

We handle your regular giving payment processing to lighten your team’s workload. Backed by PCI-DSS Level 1 certification, we also optimise payments to increase approval rates and ensure data security.

We handle financial reconciliation, recruiter fee calculations, and clawback reporting — all with accuracy and transparency.

We engage donors through professional calls and non-voice communication to recover failed payments and rebuild connection to strengthen donor relationship, extend lifetime value, and lowers attrition.

Donor Experience Design We strive to turn every donor interaction into a lasting relationship, maximising the lifetime value of every donor. We apply our sophisticated analytics and global expertise to keep your regular giving programme healthy and growing.

Retain donors better by engaging in the most relevant and meaningful ways.

Reach donors where they are, via their preferred communication channel at the right time.

Text based: Emails, email newsletters, SMS, WhatsApp, online messenger, direct mail.
Voice: Inbound, upgrade, conversions, rejected or cancelled reactivation calls, etc.
Digital: Social Media

Compelling storytelling with impactful design lands your message to keep donors giving for longer.

Say thank you to your donors with a physical touch. We can help source, produce and deliver.

Data Insight and Consulting Power smarter fundraising strategies with data. We help you understand your donors’ behaviour, reduce attrition and boost ROI using your data, our global insights and targeted research.

We can analyse your existing data to mine for insights, trends and propose optimisations.

Benchmark and gain insights from our extensive global regular giving database.

We analyse the key donor characteristics and build detailed profiles to understand who gives, how much, and where so you can target the right audiences and maximise your campaign investment.

Our sophisticated model projects donor contribution patterns and lifespans, helping you make informed decisions faster about your investment strategies.

Professional Services Dedicated to long-term success, our Professional Services provides smooth onboarding, hands-on support, tailored recommendations, and end-to-end guidance to help grow and retain your donor base with confidence.

Contact Centre From first gift to long-term loyalty, we’ve got every call covered. Our dedicated teams deliver consistent engagement, boosting retention, improving experience and enabling your internal resources to scale in tandem with your campaign.

CRM and Database Management Built on a PCI-DSS Level 1 compliant system, our CRM and Database Management solution securely stores donor data, enables real-time reporting, and integrates seamlessly with payment gateways and third-party tools to streamline operations.